Introduction

When a television breaks down, one of the first questions users ask is whether the repairs will be covered under warranty. TV warranties often include specific terms, and understanding them helps you avoid unnecessary expenses. If you own a VISE TV and are wondering whether your issue qualifies for warranty repair, this guide will help you understand the eligibility, process, and limitations. The VISE TV Service Center follows a structured policy for warranty claims, ensuring transparency and customer convenience.

In this blog, we will explore how warranty repairs work for VISE TVs, what types of damages are included or excluded, how different city service centers offer specialized support, and why choosing authorized or experienced partners like Dial Service Centre can ensure a smoother service experience.

What Does the VISE TV Warranty Cover?

Most VISE TVs come with a standard manufacturer warranty that typically covers:

1. Manufacturing Defects

Any internal defect caused during production is repaired free of cost.

2. Hardware Malfunctions

Issues related to internal components such as the motherboard, T-Con board, SMPS (power board), or LED drivers may be covered.

3. Software or Firmware Issues

If your TV faces system errors or boot problems due to faulty firmware, repairs or updates are handled under warranty.

4. Backlight Driver Failures

Some models include coverage for LED backlight issues, depending on purchase terms.

5. Warranty on Replaced Parts

If the service center replaces a part during warranty, that part generally gets its own limited warranty period.

However, the coverage depends on terms printed in the warranty card or provided during purchase.

What Is NOT Covered Under Warranty?

Even though warranties help reduce repair costs, certain damages are never covered:

1. Physical Damage to the Panel

Cracked displays, pressure marks, or broken screens do not qualify.

2. Water or Moisture Damage

Entry of liquids, dampness, or humidity-related faults fall under accidental damage.

3. Burnt Components Due to Voltage Fluctuation

If your home does not have proper electrical protection, the warranty does not apply.

4. Unauthorized Repairs

If you previously opened the TV or went to an unauthorized shop, the warranty becomes void.

5. Accessories

Remote controls, cables, stands, and external devices are excluded.

Understanding these terms helps you know what to expect when visiting a service center.

How the Warranty Repair Process Works at the Service Center

When you take your TV to a service center, the process is usually simple and transparent:

Step 1: Warranty Verification

You will be asked to provide:

• TV purchase invoice

• Warranty card

• Model and serial number

The center will confirm whether your TV is still within the warranty period.

Step 2: Problem Diagnosis

Technicians check whether the issue falls under warranty coverage. If yes, repairs proceed at no cost.

Step 3: Part Replacement or Repair

If any part is defective, it will be repaired or replaced depending on availability.

Step 4: Quality Testing

After repair, your TV undergoes performance testing to ensure the issue is fully resolved.

Step 5: Handover or Installation

The service center returns the TV or arranges installation, depending on the case.

Authorized centers or trusted partners like Dial Service Centre ensure all procedures are followed without complications.

Types of Warranty Repairs Usually Accepted

VISE service centers offer free repairs for issues caused by internal faults such as:

• Sudden TV shutdowns due to power board malfunction

• No display but sound available

• Firmware breakdown

• HDMI or USB malfunction (if caused by manufacturing defects)

• Lines on the screen caused by internal hardware failures (not physical damage)

• Display lighting problems due to backlight driver issues

These repairs are approved only after diagnosis confirms warranty eligibility.

When Warranty Repair Is Not Allowed

Repairs become chargeable if the TV has:

• Visible cracks or impact marks

• Burnt smell or burnt ICs due to surge

• Mosquito or insect entry

• Moisture-related corrosion

• Damage caused by mishandling or accidental falls

In these cases, service centers provide paid repair options and cost estimates before beginning work.

Specialized Repair Services in Different Cities

Different cities have service centers equipped to handle both warranty and non-warranty VISE TV repairs. Their services may vary slightly based on demand, infrastructure, and availability of parts.

VISE TV Service Center in Mumbai

The VISE TV Service Center in Mumbai is equipped with advanced diagnostic tools and trained engineers. It provides:

• Warranty verification and paperwork support

• Motherboard and internal component repairs

• LED panel testing and backlight repair

• Firmware upgrades

• Fast pickup and drop service in many areas

Mumbai’s humid weather also leads to moisture-related issues, which the technicians are experienced in handling.

VISE TV Service Center in Varanasi

The VISE TV Service Center in Varanasi offers efficient support for both warranty and paid repairs. Their key services include:

• Quick fault diagnosis

• Warranty claim assistance

• Repair for blank screen or no picture issues

• Video and sound module repair

• Economical spare parts availability

Technicians in Varanasi are known for providing reliable repair solutions at affordable prices.

VISE TV Service Center in Gorakhpur

The VISE TV Service Center in Gorakhpur specializes in:

• Power board failures

• Panel connectivity issues

• Warranty and non-warranty claim processing

• Backlight and display troubleshooting

• Firmware and software fixes

Their doorstep service support helps customers get their TV inspected without hassle.

Tips to Maintain Warranty Validity

To ensure your warranty remains active:

• Always keep the invoice and warranty card safe

• Avoid using unauthorized repair shops

• Prevent moisture exposure and dust accumulation

• Use proper voltage stabilizers

• Install the TV on a stable wall mount

• Avoid pressing or touching the screen

Following these tips ensures smooth warranty claims.

Why Choose a Professional or Authorized Service Center?

Choosing an authorized or highly trusted service provider like Dial Service Centre ensures:

1. Genuine spare parts
2. Skilled technicians
3. Warranty-safe repair methods
4. Transparent billing
5. Quality testing before delivery
6. Faster repair times

Untrained technicians may worsen the issue or void your warranty, leading to higher expenses later.

Conclusion

Yes, the service center repairs TVs under warranty, provided the fault falls within the manufacturer’s terms. From internal hardware failures to firmware issues, VISE service centers offer reliable support for warranty claims. Specialized services available in Mumbai, Varanasi, and Gorakhpur make the process easier and faster for customers. With experienced partners like Dial Service Centre, you can expect smooth service, transparent communication, and dependable repair solutions for your VISE TV.

FAQ – Frequently Asked Questions

1. Is physical damage covered under warranty?

No. Cracks, water entry, and panel damage are not covered.

2. Do I need to carry the invoice for warranty repair?

Yes. The invoice is mandatory for verification.

3. How long does warranty repair take?

Most repairs take 24–72 hours, depending on parts availability.

4. Can I get doorstep inspection under warranty?

Some service centers provide doorstep inspection, but terms vary by city.

5. What if my TV is out of warranty?

You can still get repair services on a paid basis, with a full cost estimate provided beforehand.