Epson Printer Won’t Scan After Update? Here’s What to Do
System updates are meant to improve performance and security, but sometimes they create unexpected problems. Many users report that their Epson Printer Won’t Scan (Call USA/CA: +1-804-460-7160) after updating Windows or macOS. This issue can be frustrating, especially when printing works fine but scanning suddenly stops. The problem usually occurs due to driver incompatibility, disabled services, or software conflicts introduced during the update. The good news is that this issue is fixable with the right steps.
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Why Epson Printer Won’t Scan After an Update
When an operating system update is installed, it often changes system permissions, drivers, or background services. If your Epson scanner software or driver is not fully compatible with the new update, scanning may stop working. In many cases, the update replaces or disables essential scanner components, which leads to the Epson Printer Won’t Scan issue.
Another common reason is that the Epson scan utility becomes outdated after the update. The printer may still appear connected, but the scanner function fails because the system can no longer communicate properly with the scanner driver.
Check Basic Scanner and Connection Settings
Before moving to advanced solutions, start with basic checks. Make sure your Epson printer is powered on and properly connected to your computer or network. If you are using a wireless connection, confirm that the printer and computer are connected to the same WiFi network.
Sometimes, after an update, the system may change the default scanner or disable it temporarily. Open your scanner settings and verify that your Epson printer is selected as the default scanning device. This simple step often resolves cases where the Epson Printer Won’t Scan without showing any error message.
Restart Epson Printer and Computer
A simple restart can fix many post-update issues. Power off your Epson printer, shut down your computer, and unplug both devices for a few minutes. Restarting clears temporary system glitches caused by the update and refreshes device connections.
Once both devices are back on, try scanning again. This step is especially effective when the Epson Printer Won’t Scan issue appears immediately after an update.
Update or Reinstall Epson Scanner Drivers
Outdated or incompatible drivers are one of the most common reasons an Epson Printer Won’t Scan after an update. Even if your printer was working perfectly before, the update may require a newer driver version.
Remove the existing Epson scanner driver from your system and reinstall the latest compatible version. This ensures proper communication between the operating system and the scanner. After reinstalling the driver, restart your system and test the scanner again.
Check Epson Scan Software Compatibility
Epson printers rely on dedicated scanning software to function correctly. After an update, older versions of scanning software may stop working. If your Epson Printer Won’t Scan, open the Epson scan application and check if it launches properly.
If the software fails to open or shows errors, reinstalling the scan utility usually resolves the issue. Make sure the software version supports your current operating system update.
Enable Required Scanner Services
Operating system updates may disable background services that scanners depend on. If the required scanner service is not running, your Epson Printer Won’t Scan even though it is detected by the system.
Check that scanner-related services are enabled and running. Restarting these services can immediately restore scanning functionality. This step is often overlooked but plays a critical role in fixing post-update scanning problems.
Adjust Firewall and Security Settings
Security updates sometimes tighten firewall and antivirus settings, which can block scanner communication. If your Epson Printer Won’t Scan after an update, temporarily disable security software and test the scanner.
If scanning works after disabling security tools, add Epson scan software as an allowed application. This prevents future conflicts while keeping your system protected.
Re-add Epson Printer to the System
Sometimes the update causes the printer configuration to break. Removing and re-adding the printer can restore full functionality. Delete the Epson printer from your system and add it again using the standard setup process.
This step refreshes the printer and scanner connection and often fixes situations where the Epson Printer Won’t Scan but no clear error is shown.
Try Scanning from a Different Application
If scanning fails in one application, try using another scanning program or the system’s built-in scan tool. This helps determine whether the issue is software-specific or system-wide.
If scanning works in an alternative application, the problem may be related to the Epson scan utility rather than the printer itself.
When Epson Printer Still Won’t Scan
If you have followed all the steps and your Epson Printer Won’t Scan issue continues, the problem may be related to firmware compatibility or deeper system conflicts. In such cases, professional assistance or advanced troubleshooting may be required.
Conclusion
An Epson Printer Won’t Scan after an update is a common issue caused by driver incompatibility, disabled services, or software conflicts. By restarting devices, updating drivers, reinstalling scan software, and checking system settings, most scanning issues can be resolved quickly. Following these steps ensures your Epson printer regains full scanning functionality and continues to work smoothly even after system updates.
